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It is the policy of Concurrent Technologies Corporation (CTC) to provide value-added quality products and services. CTC integrates quality consciousness throughout all of its activities to ensure total customer satisfaction. CTC provides management and technology-based solutions to a wide array of clients representing federal and state government organizations as well as the private sector, nationally and internationally.
As such, we are committed to:
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Quality: Providing quality products and services that meet or exceed the requirements of our internal and external clients, on time and every time |
| Efficiency: Improving efficiency and reducing waste in all of our business processes |
| Compliance: Meeting or exceeding applicable internal, regulatory, and statutory requirements |
| Continuous Improvement: Seeking and achieving continuous improvement in our products and services, and the effectiveness of our management systems. |
It is the responsibility of each person working for, or on behalf of the Company to comply with the provisions of this policy.
Signed on September 1, 2005 by
Daniel R. DeVos
President & Chief Executive Officer
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Melissa J. Zegarelli
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“Customer surveys are sent at the completion of every task providing real-time feedback to help improve quality and measure client satisfaction. Customers consistently express the highest levels of satisfaction and the desire to continue to work with CTC in the future.” |
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